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Hidden Secrets of ITIL Event Management Best Practices

ITIL Event Management

The purpose of the Monitoring and Event Management practice is to systematically observe services and service components, and record and report selected changes of state …

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Frequently Asked Questions (FAQs) for Business Process Management (BPM)

Frequently Asked Questions (FAQ) for Business Process Management (BPM)

In your organization, if you are planning to implement Business Processes and want to develop Business Process Management Maturity Model (BPMM), Stakeholders shall ask many …

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