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About

Welcome to The Digital CIO | Business Technology

Helping & Supporting on the Business Technology with continuing the efforts to provide the best contents & services focusing on the value-added topics that have some definite information to Business Community how Technology can help to succeed in Business Transformation.

Who Am I

Business-Led Technology Partner | Helping to Business Community to reduce the Operating Cost delivering Value-Added Technology Solutions

Vision & Mission

Trusted Technology Partner | Achieve and drive Revenues, Profits, and Efficiencies to resolve the bottom line and equip with next level of success

What I Am Doing

Enabling value co-creation and driving cost-efficient Digitalization by providing reliable, secure, and integrated solutions to Business Community

CIO Interview Questions

Corporate Leadership Experience | IT Operating Model

Trusted ITIL certified Global Information, Communication and Technology (IT/ICT) Partner with 18+ years of cross-industry experience in IT Strategy and Roadmap. Enabled business value co-creation and drive cost efficient digitalization by providing reliable, secure and integrated solutions to follow Vision and Mission

Created high quality, secure and robust designs for new or improved IT Services to support the Business Strategy (Aligned IT Operating Model, Processes, Systems, delivered outcomes, resolved pain points, workflows, and metrics).

Implemented and delivered responsive and efficient IT Services that meet Business needs and enhanced Customer Satisfaction. Build Technology as a Strategic and Competitive differentiator.

Provided a stable & secure Enterprise Infrastructure and Application Landscape that enabled the trusted Delivery of Services and Provided 24/7 support for Business-Critical systems by implemented Major Incident Management process.

Process Management and Governance for Information Security, Process governance and auditing for IT Service processes like customer requirements, Process management of data protection and IT Risk Management, Consultant the business for information security matters, Assess and measure IT Service availability, reliability, and performance.

Build 6-D Process & Delivery Model

Ideas to Solution Delivery | Achieve Business Outcomes

“What are the current problems?”. Meaningful Discovery excellence in every action. Assimilating the requirements by completing the 360 degrees circle and even beyond is my first motto for delivering excellent results.

“What do we want?”. Envision the future beforehand. To arrive at that right business forecast, put heads together for ideation. The step “Define” is based on the Discovery artifacts collection in deriving the real-life predictive solutions to Design.

“How will we get what we want?”. Initiates by carefully screening client’s needs, modus-operandi, core values and envisioning dynamic business environment. For all this a continuing stream of insights, open discussions & workshops happen once again which swiftly conclude what a design CAN or CANNOT deliver.

“Let’s create what we want”. At this stage, the actual development starts. Sticks to the agreed blueprint. Also, make sure have proper guidelines in place about the right agile mindset, practices and methodologies. “Did we get what we want?” we test for defects and deficiencies. Fix those issues until the product meets the original specifications.​

“Let’s start using what we got.” At this stage, the goal is to deploy the solution to the production environment so users can start using the product or services after intense testing and acceptance.

“Let’s get this closer to what we want.” Allows any stakeholders to safely play with the product or services before releasing it to the market/business to avoid any final mistakes to be caught before releasing the product/services.

With a “best solution” approach for our customers across a complex range of multi-OEM support services. While providing service delivery solutions across all domains, put best efforts to deliver customized solutions, by optimal resource utilization which ensures client success and outcomes by my innovative solutions with Business/Customer Focused approach.

problem, problem solution, solution
Manoj Kumar is a great professional to work with. His comprehensive knowledge on Business Processes, IT Systems, Stakeholder communication, Business Case development and focus on Business Outcomes, has always impressed me. I have had opportunity to work with Manoj on several occasions, and every time I have learnt something new from him. Manoj also has good business acumen and can perform considerably good ROI analysis. He strongly believes in a Outcome focused approach and ensures all partners in the engagement understand the same. Manoj also has valuable experience working in a Global Culture and provides pragmatic and insightful feedback to the global teams. He is also a process oriented individual and ensures that all company processes are followed. Personally, I have learnt a lot of things from Manoj and I am thankful to him for the same. Overall a great professional.
I have worked with Manoj while with 2 different companies. Manoj can easily don the hat of a Solution manager and a Client - Partner with equal ease. Working with him is easy because he has got a sound knowledge of Business Processes and Solutions mapped to these processes. Working with him brings out the best in every Individual and directly contributes to the growth of every team member. Manoj possesses a sound knowledge of the business requirements and the clarity he brings to the discussions has enabled our team to provide effective solutions. He can work easily with all levels from CXO level executives to floor operators with equal ease. Wishing him continued success in his current and future endeavours.
Manoj's knowledge of the business systems is unparalleled. He can understand business and get teams together in a hurdle to resolve, promote solutions fairly easier. His vision is akin to a product Manager who uses his organization skills and team to help business grow.
I’ve opportunity to work closely with Manoj during our EDI project with Vibracoustic where Manoj work as the head of IT department and leading the project directly. Manoj has strong leadership character, humble for his past achievement, get things done and possess wide range of knowledge of IT industry including but not limited to wide range of ERP systems. My best experience with Manoj is for his responsiveness, willing to go extra mile to get best results and he always meet his commitment. Manoj always do great lengths of homework on work he carries out and can outline key concepts and requirement with all pros and cons. I recommend Manoj to anyone who is looking strong leadership, obsessed for best results and stand for their words.

Our Business Technology Consultants

Manoj Kumar Digital CIO

Manoj Kumar

Chief Technology Partner

Arvind Kumar

Technology Consultant

Sachin Kumar

Technology Consultant

Shubham Malik

Shubham Malik

Technology Consultant

why-choose-us

Why ManojK365.com | Business Technology?

Focused on Best Quality Designs to help organizations to achieve the outcomes and co-create business value. Focused on Profitable Growth to have Best Reach, Cost Leadership to have Best Cost -Effective, Process Excellence to deliver Best Quality Services

One of the reasons why we can’t find meaningful performance measures for our projects has to do with whether the projects are about actions or results. Action-oriented projects aren’t true projects, since projects should be about making a difference, not just doing stuff. our Projects Deliveries are based on Business outcomes and co-creation of Business Value. 

Experience sets us apart. Each of our team members has different personal things that he or she prioritizes. As a team, we work around and respect these commitments and we are evolving.

A profitability measure that evaluates the performance of a business by dividing net profit by net worth. We are using ROI in several different ways to gauge the profitability of business or projects.

With our facilities and the latest technologies, we have excelled in providing 24×7 support services with zero downtime in India

  • Level I & Level II support for users of the software via e-mail, chat & phone
  • Level III support via escalation
  • 24/7 to support users
  • Support for pre-sales questions as well as post-sales
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