7 Step Process to improve the IT Service Delivery to Business
3
1
2
Identify Key Stakeholders and their Priorities for Each Business Service
Identify Commodity & Business Services Required by Business Units
Develop Enterprise List of Business Services
6
4
5
Develop / Execute the Work Plan
Socialize the services across the Enterprise using the common platform
Measure the IT Service Delivery with Business Metrics alignment
7
Continuously Improve the delivery of IT Services
By ManojK365.com