7 Step Process to improve the IT Service Delivery to Business

3

1

2

Identify Key Stakeholders and their Priorities for Each Business Service

Identify Commodity & Business Services Required by Business Units

Develop Enterprise List of Business Services

6

4

5

Develop / Execute the Work Plan

Socialize the services across the Enterprise using the common platform

Measure the IT Service Delivery with Business Metrics alignment

7

Continuously Improve the delivery of IT Services

By ManojK365.com